We strive to offer a seamless buying experience to our customers. With this, we have a very smooth cancellation policy set for our customers as below -
Refund Process: To initiate a refund kindly write to us at firstname.lastname@example.org making topic “refund” or “cancellation” we will reply within 48hrs.
Refund Cycle: Complete refund process will take 30 working days. If you like to cancel or refund kindly send us a remail on email@example.com .
Borassco.com allows warranty only for lenses. All lens provided by borassco.com coverd by 6 months replacement warranty. Warranty can be claimed only under certain T&C . To claim warranty user can contact us on our customer service by mailing to firstname.lastname@example.org with images of the lens
Terms & conditions
Warranty that can be claimed :-
All cracks not caused by rough handling of the user can be claimed
Warranty that cannot be claimed :-
Prolonged exposure to water
Excessive exposure to heat and cold
2. Terms & conditions
Warranty starts from the date of delivery
Warranty number will be provided on the bill
Warranty number is compulsory for the claim, otherwise the claim will be denied
Borassco.com provides 6 months warranty for all lenses